A New Era of Hospitality Begins at Sidemarin Kirman Premium: Our Robot Concierge Assistant Karmen is at Your Service

A New Era of Hospitality Begins at Sidemarin Kirman Premium: Our Robot Concierge Assistant Karmen is at Your Service

At Kirman Premium, we continue to strengthen our innovative vision by integrating technology with hospitality to maintain the highest level of guest satisfaction. The latest step in this vision is our new digital assistant, Karmen, who now welcomes guests at the entrance of Sidemarin Kirman Premium.

Equipped with artificial intelligence, this special concierge robot is designed not only to provide information but to create an interactive guest experience. Karmen can communicate in Turkish, English, German, and Russian, chat with guests, and share detailed information about the hotel. She also guides guests to locations such as the bar, lounge, and elevators, while introducing them to the services offered by the hotel.

Through Karmen’s built-in touch screen panel, guests can view videos and visuals about the Sidemarin Kirman Premium concept. She also enriches the guest experience by suggesting sightseeing routes around the Side region.

Key features of Karmen include:

- Multilingual communication in Turkish, English, German, and Russian
- Ability to chat with guests and share information
- Guiding guests to key locations such as the bar, lounge, and elevators
- Playing videos and showing visuals about the hotel concept
- Creating meaningful, natural dialogues through ChatGPT integration
- Offering route recommendations for sightseeing in the Side region
- Dancing to music
- Interacting through a “love sensor” that responds to touch

With advanced sensors that allow her to detect obstacles and move safely, Karmen offers a comfortable and seamless interaction experience. In the future, she will gain additional features that further enhance the guest journey.

At Kirman Premium, we continue to embrace a hospitality philosophy that makes a difference with every detail. Karmen is the latest and most interactive representative of this approach and is ready to welcome you.